Questions? We've got the answers

Here you will find the most frequently asked questions (FAQs) about our Beauty products.

Orders shipping in the United States will receive FREE shipping.  Orders shipping to Canada will have a flat $18.00 shipping fee.

Major credit cards, Pay Pal, Amazon Pay

As with most makeup products, ours do best in a cool, dry place. Save your packaging pouch for storage during travel!

Our shelf life is 12 months. For mascara, we recommend discarding 6 months after opening.

Yes. The producer and manufacturer has been certified as an animal cruelty-free company through PETA since 2013. We certify that all of our products, including all Undone products, are not tested on animals.

Our makeup brushes are made with synthetic nylon fibers, not animal hair.

You can find this listed on our packaging and on the product listing page.